Which of the following roles does HR NOT typically perform?

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Human Resources (HR) primarily focuses on functions related to managing an organization's workforce, which includes recruiting, training, employee relations, and benefits administration. The role of providing technical support for IT systems is generally outside the scope of typical HR responsibilities.

HR is heavily involved in developing employee training programs to enhance skills and knowledge, resolving workplace conflicts to maintain a harmonious work environment, and managing employee benefits to ensure that employees are adequately compensated and supported. Each of these areas directly relates to the effectiveness, satisfaction, and welfare of the organization’s employees, which aligns with HR’s objectives.

In contrast, providing technical support for IT systems falls under the purview of the Information Technology (IT) department. IT professionals are specifically trained to handle technical issues, understand system functionalities, and maintain technological infrastructure, which is essential for operational efficiency but not directly related to the HR function. Therefore, choice B is the correct answer, as it identifies a role that HR does not typically perform.

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